Web Privacy Policy
Our Commitment to Your Privacy
Your privacy is important to us. This Privacy Policy explains how Matthews Landscape & Pest collects, uses, shares, and protects your personal information when you visit or interact with our website at https://www.matthewslandscape.com.
Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, or other details submitted through contact forms, quote requests, or other interactions on our site. We may also automatically collect certain technical information — such as your IP address, browser type, and browsing behavior — through cookies and similar technologies.
How We Use Your Information
We collect and use personal information only for the purposes for which it was provided, including:
- Responding to inquiries and service requests
- Providing quotes, proposals, and appointment scheduling
- Delivering ongoing service communications and updates
- Improving our website and customer experience
- Complying with applicable laws and regulations
We will not use your information for purposes beyond those described above without your consent, except as required by law.
How Long We Retain Your Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
How We Protect Your Information
We implement appropriate physical, technical, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we take reasonable steps to protect your data.
Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You may configure your browser to refuse cookies, though some site features may not function as intended if you do so.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
Access to Your Information
You may request access to the personal information we hold about you at any time by contacting us through the information provided on our website. We will respond promptly and work to address any concerns.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our website following any changes constitutes your acceptance of the revised policy.
SMS / Text Messaging Privacy
SMS Communications
If you choose to opt in to receive SMS (text message) communications from Matthews Landscape & Pest, we will use your mobile phone number solely for purposes related to your relationship with our business.
SMS Consent
By providing your mobile number and opting in, you consent to receive SMS messages from Matthews Landscape & Pest. These messages may include, but are not limited to:
- Quote or proposal communications
- Appointment reminders
- Service updates and notifications
- Customer support messages
Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your interaction with us.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and service plan.
How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages from us unless you choose to re-subscribe.
Need Help?
For assistance, reply HELP to any message or contact us using the information provided on our website.
Data Use and Sharing
We do not sell, rent, or share your mobile phone number or SMS consent with third parties for marketing purposes. Your information is used only in accordance with this Privacy Policy and to support legitimate business communications.